Delivery Policy

Effective Date: 13th June 2025

At DekorHaus, we are committed to delivering your order safely, efficiently, and on time. This Delivery Policy outlines our delivery options, timeframes, fees, and conditions for shipping across the UK.

Delivery Coverage

We deliver across the United Kingdom using trusted courier partners to ensure your items reach you promptly and securely.

Delivery Options & Timeframes

Standard Delivery

• Estimated delivery time: 3–5 working days
• Available on all eligible orders

Next-Day Delivery

• Available for orders placed before 12:00 PM (Monday–Friday)
• Orders placed after this time or on weekends will be processed the next working day

Delivery Fees

• All applicable delivery charges are clearly shown at checkout before completing your purchase
• Fees vary based on delivery method and order size

Tracking Your Order

• Once your order has been dispatched, a tracking number will be sent to your email so you can monitor its progress in real-time

Delivery Delays

While we strive to deliver all orders on time, please note that delays may occur due to factors beyond our control, including:

• Courier issues
• Severe weather conditions
• Industrial actions or strikes

We will always do our best to keep you informed and minimize any disruption.

Contact Us

For any delivery-related queries or support, please contact:

DekorHaus Customer Service
📧 support@dekorhaus.com
📞 01142444777
📍 734-736 Attercliffe Road, Sheffield, S9 3RQ, United Kingdom